Privacy Policy

Last updated: August 2026

1. Who We Are

Rava Cars LTD is the data controller responsible for your personal data. Company number 13488297. If you have any questions about this policy or how we handle your data, contact us at sarahmanagerservice08@gmail.com.

2. What Data We Collect

• Contact details you give us: name, email address, phone number, and any message content, when you submit an enquiry or contact form.
• Vehicle enquiry details: which vehicle you enquired about, when applicable.
• Technical data: standard web server logs (such as IP address, browser type and pages visited) generated automatically as you browse the site.

We do not knowingly collect any special category data (such as health or financial information) through this website.

3. How We Use Your Data

• To respond to your enquiries about vehicles, delivery, warranty or general questions.
• To process and administer any purchase, including delivery arrangements and after-sales support.
• To comply with our legal and regulatory obligations.
• To maintain the security and proper functioning of this website.

We rely on the following legal bases under UK GDPR: performance of a contract (or steps taken at your request prior to entering a contract), our legitimate interests in operating and improving our business, and compliance with a legal obligation.

4. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties strictly where necessary to deliver our service — for example, delivery/logistics partners arranging vehicle transport, IT and hosting providers, or where required by law or to protect our legal rights. Any third party processing data on our behalf is required to keep it secure and use it only for the agreed purpose.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements. Enquiry data that does not proceed to a sale is typically retained for a limited period before being securely deleted.

6. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data, in certain circumstances.
• Object to, or request restriction of, certain processing.
• Request transfer of your data (data portability), where applicable.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

7. Cookies

This website uses a small number of essential cookies required for the site to function correctly. See our Cookies Policy for full details.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.